Supporting Sustainable Development Goals

Our Impact by the Numbers

consecutive years

Charoen Pokphand Group has been honored as one of the World’s Most Ethical Companies

%

of employees received communication and trainings on the Code of Conduct

%

of employees and executives participated in corporate risk management training

%

of business groups have been audited on transparency and fairness

2030 Goals and Performance

%

%

of businesses implement a corporate governance impact scoring assessment

Governance Management Approach

Charoen Pokphand Group upholds the principles of corporate governance in conducting our business. We also treat all stakeholders equally. Throughout the past century, the Group has operated with transparency through the corporate governance principles which have been seamlessly merged into our business operations.

The Board of Directors governs the Group in accordance with the principles of corporate governance to ensure respect of stakeholder rights as well as control and manage risks to achieve maximum business efficiency. These endeavors contribute to adding value and creating sustainable growth for the country, the society and Charoen Pokphand Group.

Charoen Pokphand Group has defined a work process to tangibly drive corporate governance operations, such as collaborating with representatives from affiliated companies to ensure a common operational approach and compliance with Group policies and guidelines. The Group’s corporate governance mechanisms consist ofcorporate governance structure development,work process creation, communication and engagement, monitoring and reporting, and disclosure.

Risk Management Approach

Charoen Pokphand Group commits to enhancing risk management efficiency by adopting the Integrated Governance, Risk Management and Compliance (Integrated GRC) approach. Furthermore, the Group has also developed a corporate risk management system based on the international standards of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) to ensure the Group’s improvement and resilience in managing risks in response to the needs of the changing business environment.

Establishing a Risk Management Culture

To enable Charoen Pokphand Group’s stable and sustainable growth amidst business uncertainties, the Group places importance in reinforcing a risk management culture across the organization by establishing and implementing risk management policies and guidelines throughout the Group, reviewing risk management structure to define roles and responsibilities more clearly, communicating and offering trainings related to risks, and sharing knowledge in risk management.

Related Activities and Trainings

Ethical and Compliance Risk Management

The risk of violating ethical and legal requirements is one of the most common risks which may produce significant impact on corporate image. Therefore, Charoen Pokphand Group has arranged training courses on ethical and compliance risk management, covering the topics of risk types, impacts and appropriate management measures.

Analysis of Emerging Risks

Charoen Pokphand Group has appointed the Corporate Governance, Risk and Audit Steering Committee to supervise overall risk management, analyze internal and external business environment as well as global economic, social, environmental, political and technological trends in order to assess key risk factors/trends and consider the formulation of appropriate mitigation measures for such key risks. In 2021, the analysis of emerging risk factors that may cause widespread impact on the Group and relevant industries within the next 3-5 years include cybersecurity vulnerabilities, failure in climate management and the spread of new infectious diseases.

Compliance

Charoen Pokphand Group has defined operational and behavioral guidelines in the Charoen Pokphand Group Code of Conduct which has been submitted to directors, executives and employees at all levels for their acknowledgement, understanding and adherence as guidelines in performing their duties.

Code of Conduct

Related Activities and Trainings

Joining the Thailand’s Private Sector Collective Action Coalition Against Corruption (CAC)

Charoen Pokphand Group commits to preserving our intent to operate with transparency and accountability in line with international principles. The Group has defined policies and guidelines to support and encourage anti-corruption awareness in executives and personnel at all levels, such as avoiding conflicts of interest, handling gifts, or any other benefits. These policies and guidelines are disclosed to the public on the Group’s website. Furthermore, in 2021, the Group has declared our intent to become a member of the Thailand’s Private Sector Collective Action Coalition Against Corruption (CAC). Currently, the Group is in the preparation process to acquire certification in 2022.

Complaints and Whistleblowing

Charoen Pokphand Group has established the Whistleblowing Policy and Guidelines to accept opinions, recommendations and complaints from both internal and external parties who have been affected or are likely to be affected by the Group’s business operations. Furthermore, in order to demonstrate clear, honest and transparent practices, the Group has determined guidelines that are consistent with international standards regarding roles and responsibilities of concerned parties, whistleblower/complainant protection measures, investigation process and penalties.

Number of Complaints relating to Employee Misconduct and Management Measures in 2021

2021 Management Measure
No. of Cases Under Investigation Substantiated Case Non-substantiated Case Verbal Warning Written Warning Suspension Dismissal
Complaints Related to Ethics and Morality (case)
Fraud 2 - - 2 - - - -
Conflict of interest 5 - 3 2 - 2 - 1
Non-compliance 7 - 4 3 3 1 - -
Discrimination 8 - 2 6 1 1 - -
Harassment 9 - 3 6 3 - - -
Corruption 3 - 1 2 - - - 1
Complaints Related to Anti-Competitive Behaviors (case)
Anti-competitive Behavior - - - - - - - -
Total (case) 34 0 13 21 7 4 0 2

Note * Violations of environmental regulations or laws with fines not exceeding USD 10,000

Details on violation of the Code of Conduct and ethics